Incident management workflow
For proper recording, analysis and response, as well as for reporting afterwards, it is important to set up your incident management well and systematically. It is essential that employees can register incidents on site and receive feedback on what has been done with their report.
Example of a setup
Below you will find an example of such a setup. It may help you to structure incident management within your own organization as well.
With EXB 360°, a solid approach to incident management: www.exb-software.com